Returns & Refunds
You may request a return within 15 days after delivery by emailing corkmaster@corksup.com with your order number. Contact us within that window for return instructions; do not send your item to an address found on the packaging without checking with us.
Opened games may be returned if they are complete, undamaged and in resaleable condition. Reasonable unpacking and use to inspect the game are allowed. Include all game pieces, instructions and the carrying bottle. There is no restocking fee.
Send the return within 14 days after receiving our return instructions. The buyer pays return postage for ordinary or change-of-mind returns. Original shipping charges are generally not refundable for change-of-mind returns.
If an item is damaged, defective or incorrect, contact us so we can review the issue and arrange an appropriate remedy. We do not impose return costs where applicable law requires us to provide a remedy at our expense. Seller error and applicable legal rights may also require a refund of original shipping charges.
Approved refunds are issued to the original payment method within 10 business days after we receive and approve the returned item. We review returned items promptly; your bank or payment provider may take additional time to post the credit.
For cancellation requests, email us before dispatch. We will try to help, but cannot guarantee cancellation once processing or dispatch has occurred. If the order has already shipped, the return process applies.
Nothing in this policy limits rights or remedies provided by applicable consumer law.
Corks Up! evolved from a simple bar trick. No one knows who the first person was to drop a cork on its side and marvel at the moment it stood on its end, but this simple phenomenon has brought together our family and friends for decades. Whether it's cards, charades, or ping-pong, our family loves to compete. Taking a cork from a wine bottle, we created another way to continue the competition, even at the dinner table. At first, we would see who could get it to stand up in the fewest tries. Then, by collecting enough corks for everyone at the table, the last one to stand their cork was “eliminated.”
While it always got heated, the simplicity connected multiple generations. There’s nothing better than watching the newest to the game light up like they won a grand slam tennis tournament when they crush everyone at the table. Over the past couple of years, sharing the joy in this high-energy, ice-breaker, party-maker, has been a personal mission.
Through hundreds of hours of play, we’ve refined the game and created custom corks that improve the experience and unlock new ways to enjoy. We look forward to hearing the guttural sound of “Coooooorks Up!”, knowing a new game is starting, new memories are being made and hands will be raised in victory!